The Pampered Pooch Pet Salon & Boarding
Fix sheet · Barnraised · checked 2 September 2026
Your web presence as it stands
Checked on 2 September 2026: your Google listing, a Google-data mirror site, and what a search for "Pampered Pooch" turns up.
Already working: rated 4.9 from 33 reviews, with review chips for friendly staff and reasonable pricing. Reviewers name your groomer, Karen, directly and mention she works with cats too.
What I would fix
| The problem | Why it costs you | |
|---|---|---|
| 1 | Your Google listing is unclaimed; the panel shows an open "Claim this business" button to any visitor | Anyone could claim it and change what customers see |
| 2 | No website button on the panel, just "Add website" | No page of yours to click |
| 3 | Search "Pampered Pooch" and the first results are a much larger pet resort chain based near Nashville, not this shop | A customer can click the wrong business without realizing it |
| 4 | No service menu or prices anywhere on the panel | Buyers have to call just to find out what's offered and what it costs |
| 5 | Boarding drop-off and pick-up times, and vaccination requirements, are not published anywhere | A customer can't tell what's required before showing up |
| 6 | Hours conflict: a Google-data mirror site shows Friday open 7:30 AM to 12 PM; the Google panel itself shows Friday closed | Trusting the wrong page means showing up on the wrong day |
| 7 | No way to book online anywhere | Every appointment starts with a phone call, and only Monday through Thursday |
| 8 | No Facebook or Instagram page found for this business | No second place for a customer to see photos or ask a question |
I would start with claiming and linking a real website to your Google listing, settling the Friday hours so only one answer exists, and publishing what boarding requires before drop-off. Those are the three places today's setup costs you a customer.
The lasting fix is giving someone at The Pampered Pooch a safe way to update hours, prices and wording without waiting on anyone.
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